Last updated: May 1, 2026
This policy describes what information Zyra E-Commerce ("we", "us") collects, how we use it, and the choices you have. We aim to be straightforward — if anything here is unclear, email support@zyra.eco and we'll answer in plain language.
We only collect what we need to operate the storefront, run auctions, and fulfill orders.
We may share personal information with the following categories of third parties when necessary to operate our business, provide our services, and support our marketing activities:
These third parties are authorized to use personal information only as necessary to provide services on our behalf or as otherwise permitted by applicable law. We do not sell personal information for monetary compensation.
In an auction, your display name may appear in publicly visible bid history alongside your bid amounts. Your full legal name, address, and email are never shown to other bidders.
We may disclose information if required by law (subpoena, court order) or to protect our rights, our customers' safety, or the integrity of the platform.
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CPRA"), California residents have the right to opt out of the "sale" or "sharing" of their personal information.
We do not sell personal information for money. However, we may share certain identifiers with advertising and marketing partners, including hashed email addresses, hashed customer identifiers, device identifiers, cookie identifiers, and similar information, for purposes such as:
These activities may be considered a "sale" or "sharing" under California law.
You may opt out of the sale or sharing of your personal information by:
We will honor valid opt-out requests and applicable browser-based opt-out preference signals where required by law.
We use cookies, pixels, tags, and similar technologies to operate our website, analyze usage, improve user experience, and support our advertising and marketing activities.
These technologies may be provided by us or by third-party partners, including analytics and advertising providers. They may collect information about your device, browser, interactions with our website, and online activities over time.
You can manage cookie preferences through your browser settings and, where available, through our cookie consent tools. Disabling certain cookies may affect website functionality.
Account, order, and bid records are kept for as long as your account is active and for a reasonable period after deletion to satisfy accounting, tax, and legal requirements. Request logs are kept short-term (typically thirty days) for operational and security purposes.
Connections to the site are encrypted with TLS. Passwords are not stored — sign-in uses magic links delivered to your email. Database access is gated by row-level security so users can only read or modify records that belong to them. Card data is tokenized by Stripe and never lands in our systems.
The site is not directed at children under 13. If you believe a child has provided personal information, email support@zyra.eco and we will remove it.
Our infrastructure is hosted in the United States. By using the site from elsewhere, you consent to your information being processed in the U.S. We'll honor good-faith deletion and access requests from users in jurisdictions with stronger privacy rights (e.g. the EU/UK) regardless of where the data is hosted.
When we update this policy, we'll bump the "Last updated" date at the top. Material changes will be announced by email to active accounts at least seven days before they take effect.
Questions, corrections, or requests: support@zyra.eco.